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The Client is looking for a passionate and driven individual to deliver the Service Design and Transition of new services and changes as part of a large transformation programme delivering into live operation in a controlled manner. The role will be working within one or more workstreams in preparing new and changing services for implementation, and for effective handover into service operation with associated service products. The role will be required to work with Project teams, Service Delivery and Operations and multiple vendors to receive new and changing services into service operation and minimise disruption to the business. Service Design...
Service Delivery Manager required to meet end-user demands, solve customer problems, and drive client satisfaction. This is a 6 month fix term contract with the potential to go permanent. It is a fully office based role with some travel in the Essex area required. Key requirements: Monitoring and managing desktop support, IT service desks. Maintaining high performance levels for service-related processes. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery Taking accountability for service delivery performance and meeting customer expectations. Recommending methods of improvement and seeing that actions are implemented on time for service delivery...
Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week with a large global business based in either Guildford or Hampton. You will provide desktop support in the office as well as on the phone. This is a six month fix term contract with a strong likelihood of going permanent. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a...
The role will be working in the UK Cyber Security practice within our Technology and Data service line in Advisory. Our clients are increasingly under cyber-attack and regulatory scrutiny to demonstrate effective management of cyber risk. Our specialists provide independent, jargon free advice and advanced technical capabilities to help our clients proactively manage cyber and technology risks. Our cyber security services are defined within three capability groups: Cyber Risk, Resilience and Privacy Identity and access management (IAM) and cloud security Cyber Threat Management We provide cyber security services to clients across three coverage groups: Financial Services Sectors Infrastructure, Government and...