Customer Service Coordinator

HyerHub Limited
  • Permanent
  • £24,000 - £31,000 (GBP)
  • Kings Langley, England, United Kingdom
  • 26 Jan 2026

This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.What you’ll do:

Description

This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.

What you’ll do:

  • Coordinate end-to-end corporate and government move programmes.
  • Act as the main liaison for clients throughout the relocation process.
  • Work closely with internal teams, suppliers, and agent networks.
  • Track consignments globally and manage exceptions.
  • Oversee financial administration, including costs and invoicing.
  • Support account management and onboarding of new clients.
  • Deliver service in line with KPIs and contractual standards.


What you need:

  • Strong customer service and stakeholder management skills.
  • Background in transport, logistics, shipping, or removals
  • Proven experience coordinating moves or complex projects.
  • Confident using Microsoft Word, Excel, and Outlook.
  • Removals or relocation experience is advantageous but not essential.


Why you’ll love this role:

  • Work with a market-leading company in a collaborative environment.
  • Opportunities for career growth and commission-based incentives.
  • Be part of a supportive team delivering high-profile corporate and government moves.
  • Exposure to high-profile government and corporate accounts.

Skills

Business Activities
Service Delivery Management
Stakeholder Management
General Software
Microsoft Office
Management Areas of Responsibilities
Customer Services
Logisitics
Service Delivery Scope
Accounting & Finance

Industry Experience