Head of Monitoring Solutions
Description The Head of Monitoring Solutions role is key to enabling the required capabilities across our clients IT infrastructure to ensure the Technical Service Owners fully understand health of their systems, as well as us understanding how great an experience their customers are receiving. Undertaking the following activities, you will contribute to protection of Service and Customer Experience. Monitoring Operational Maturity Policy. Set the vision, build consensus and take ownership of designing, measuring and continuously improving the efficiency and maturity of Application, Infrastructure, Customer Journey and Customer Experience monitoring capabilities across the groups technology and platforms. Data Innovation. Bring energy and...
- Permanent
- £95,000 - £100,000 (GBP)
- Isleworth, England, United Kingdom
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