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2 days a week in the Leeds office is a requirement for this Business Analyst role What you'll do: Work within a BA team to liaise with key stakeholders within all business functions to align technology solutions with business strategies Gather requirements from business units and/or Product Management and translate those into Epics / User Stories / tasks for programmers and developers Demonstrate an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities Support one or more highly complex business processes Work on multiple projects as a squad member Serve as a liaison between the business...
Technical Support Engineer/Voice Engineer required to support busy office based in New York. This is a 6 month fix-term contract that will require you in the office four days a week which is flexible after initial engagement. Key Requirements: Operate as an extension of the client’s voice team. Provide a key interface between the client, vendors and internally. Responsible for the day-to-day delivery of the BAU services (incidents, maintenance and enhancements) Delivery of committed proactive maintenance services Planning, preparation and documentation of maintenance tasks in accordance with the clients processes and policies. Working in coordination with the wider support team...
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
Our Client is looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to the existing team, working on challenging IAM projects across a wide range of global clients (e.g. FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients As an experienced IAM consultant (Business Analysis focused), you will play a crucial role in driving the growth of our...