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In summary, this Product Owner will also be responsible for understanding technical requirements from a HLD viewpoint and then disseminating through LLD to the wider team. The 2024 projects are many and varied, including migrating legacy services from on-prem to Cloud. An experienced telecom software/backend services skilled individual would be ideal! What you'll do: Work with internal and external customers to analyse the needs and align product roadmap to strategic goals. Run upfront engagement phases of the project with architects, project managers and other stakeholders for project setup and planning. Readiness and ability to learn new products and networking technologies...
Technical Support Engineer/Voice Engineer required to support busy office based in New York. This is a 6 month fix-term contract that will require you in the office four days a week which is flexible after initial engagement. Key Requirements: Operate as an extension of the client’s voice team. Provide a key interface between the client, vendors and internally. Responsible for the day-to-day delivery of the BAU services (incidents, maintenance and enhancements) Delivery of committed proactive maintenance services Planning, preparation and documentation of maintenance tasks in accordance with the clients processes and policies. Working in coordination with the wider support team...
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
Our Client is looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to the existing team, working on challenging IAM projects across a wide range of global clients (e.g. FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients As an experienced IAM consultant (Business Analysis focused), you will play a crucial role in driving the growth of our...