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As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including...
Full Stack Developer – C# / .NET Location: Wrexham (Office-based) Help us build the next generation of Address software We are now, under refreshed leadership, we are growing fast and rebuilding our toolkit for the next generation. We are looking for an ambitious Developer to join our small, dedicated team. This isn’t a role where you’ll be a "cog in a machine"—you will have a direct influence on our products and see the impact of your work immediately. The Role You will help design and develop our next-generation address management software. We need a self-starter who is comfortable across the...
We are looking for a senior Python developer to join our clients Network Automation team. You will be comfortable with Django/Flask, Gitlab and have experience of container infrastructure. The role will involve contributing to the design and feature requirements, then developing the required changes within an existing network automation team. The development will be focussed around network automation so network skills will be helpful but not essential. Strong testing skills will be required as part of the development as well as maintaining a high standard for code readability and collaboration. This role is inside of IR35 and requires working onsite...
This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.What you’ll do: Coordinate end-to-end corporate and government move programmes. Act as the main liaison for clients throughout the relocation process. Work closely with internal teams, suppliers, and agent networks. Track consignments globally and manage exceptions. Oversee financial administration, including costs and invoicing. Support account management and onboarding of new clients. Deliver service in line with KPIs and contractual standards. What you need:...