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As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including...
We are seeking a Technical Project Assistant / Junior Technical Project Manager to support the delivery of a large and complex data centre exit and infrastructure migration programme, involving the move out of two existing data centres. This role is ideal for someone with 1–3 years’ experience in a technical IT environment who is looking to transition into project management. You will work closely with Project Managers, Solution Designers, and Service Owners to coordinate activities, track progress, and support technical migration planning across multiple workstreams. The Client expectation is two days per week on site, the remainder remote. Key Responsibilities...
PAM Senior Engineer / Architect (Privileged Access Management) Full Time Greater London, United Kingdom About UsWe are an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, we have enabled the world’s leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Our headquartered in London with offices across Asia, Australia, Europe, and North America. The OpportunityWe are looking for a Senior PAM Engineer or Architect with strong experience in Privileged Access...
IGA Senior Engineer / Architect (SailPoint & Identity Governance) Full Time Greater London, United Kingdom About UsWe are an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, We have enabled the world’s leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. We are headquartered in London with offices across Asia, Australia, Europe, and North America. The OpportunityWe are looking for a Senior IGA Senior Engineer or Architect with strong experience...