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First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role
We are seeking a Technical Project Assistant / Junior Technical Project Manager to support the delivery of a large and complex data centre exit and infrastructure migration programme, involving the move out of two existing data centres. This role is ideal for someone with 1–3 years’ experience in a technical IT environment who is looking to transition into project management. You will work closely with Project Managers, Solution Designers, and Service Owners to coordinate activities, track progress, and support technical migration planning across multiple workstreams. The Client expectation is two days per week on site, the remainder remote. Key Responsibilities...
We are seeking an experienced IAM Engineer with strong SailPoint IIQexpertise to join the delivery team for a major client engagement. You will support the client’s IAM team in onboarding priority applications onto their SailPoint IIQ solution, implementing and optimizing identity governance processes and ensuring compliance and security standards as they roll SailPoint IIQ out across the business. Key Responsibilities Work as a core member of the application onboarding team responsible for rolling out SailPoint IIQ across the business. Deliver technical configuration and customization of SailPoint IIQ components and connectors. Collaborate with application owners to gather requirements and translate them...
Full Stack Developer – C# / .NET Location: Wrexham (Office-based) Help us build the next generation of Address software We are now, under refreshed leadership, we are growing fast and rebuilding our toolkit for the next generation. We are looking for an ambitious Developer to join our small, dedicated team. This isn’t a role where you’ll be a "cog in a machine"—you will have a direct influence on our products and see the impact of your work immediately. The Role You will help design and develop our next-generation address management software. We need a self-starter who is comfortable across the...