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First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. This is a twelve month fix term contract with a strong possibility of becoming permanent at a salary of €35,000 to €40,000 (depending on experience) Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Experience in hardware fixes SCCM Active Directory Microsoft Exchange Excellent telephone...
The Role Do you want to “hack the gibson?” Do you enjoy playing a “nice game of chess”? If we said “hack the planet” would you be able to tell us the film? Our Client is looking for a Senior Manager who lives and breathes hacking and information security. You will have earned your stripes doing CHECK work in data centres and be ready to, or already skilled in leading teams of talented testers. In return we will provide some of the UK’s most unique government and commercial engagements for you to cut your teeth on and a friendly, passionate...