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First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role
2 days per week in the London office as a minimum, Network Designer Engineer with experience working in Telco/carrier in mobile/security/ infrastructure environments. Every first and third Monday of the month specifically are mandatory to attend in person for Planning Sessions related to the upcoming sprints. What you'll do Author High Level and Low Level Design Documents to support our network Own software/hardware selection perform bug scrubs and security vulnerability assessments and work with Test and Delivery engineers to review test plans, defects, test reports, MOP and change tickets. Drive platform improvements enable automation and implement new solutions that enable...
We are looking for a consultative and experienced software engineer / developer to assist in transforming a legacy application used for fire, water and asbestos compliance. The existing application was first developed mid-2000's and is based on the following architecture; Web Server (IIS) and Database (Microsoft SQL) ASP / VB .Net Our client is looking to engage the right consultant on a scoping and discovery activity that will deliver a transition plan and cost estimate as per below; Review and Analysis of existing application Understand existing application architecture Document and gather existing user flows Document and gather any existing external...