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First Line Support/1st Line Support/Helpdesk Analyst

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First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role

  • Permanent
  • 4,000 د.إ - 5,000 د.إ (AED)
  • Abu Dhabi, United Arab Emirates
  • ASAP

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Project Manager

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Our Client is looking for an experienced Project Manager with: Agile/Waterfall skills Excellent communication, negotiation and influencing skills Ability to manage stakeholders Telco or Media experience would be desirable Must have experience of SDWAN RFP/RFI or Project Rollout Experience of running an RFI / RFP Outstanding organisational skills This is a hybrid role with 2 days per week in the Osterley office

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