CRM Consultant - ad hoc discovery work
We are looking for a CRM consultant who is able to undertake a small piece of discovery work on an ad-hoc basis to review the as-is set-up and propose a to-be scenario utising the existing systems. The to-be scenario needs to be a more integrated solution for commercial engagement with customers and improved user interface to increase sales and reduce drop out during the customer journey. Specific steps to include: 1. Describe architecture of existing commercial systems and links between them, to include admission ticketing (Galaxy/Gateway); eCRM (Navision); ESP (Force24); on site retail (Cybertill); online retail (shopify); image sales and others...
- Contract 15 days
- £450 - £500 (GBP) / day
- London, England, United Kingdomand remote
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