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This is a twelve month fix term contract at a salary of £45,000 to £47,000 (depending on experience) and will be hybrid working. Business Analyst required to support the Redesign and Technology Programme Teams to deliver a new Volunteer Management System and Engagement System and a new Rostering System, and any associated processes. These projects deliver capabilities into multiple areas of the museum and have a wide set of stakeholders. The successful postholder will be responsible for the analysis and documentation of current business processes, understanding the business need, producing requirements, providing detailed options analysis, supporting the tender process, understanding...
Technical Support Engineer/Voice Engineer required to support busy office based in New York. This is a 6 month fix-term contract that will require you in the office four days a week which is flexible after initial engagement. Key Requirements: Operate as an extension of the client’s voice team. Provide a key interface between the client, vendors and internally. Responsible for the day-to-day delivery of the BAU services (incidents, maintenance and enhancements) Delivery of committed proactive maintenance services Planning, preparation and documentation of maintenance tasks in accordance with the clients processes and policies. Working in coordination with the wider support team...
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
Senior IAM Consultant (Business Analysis focused) required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs. Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit...