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Service Delivery Manager required to meet end-user demands, solve customer problems, and drive client satisfaction. This is a 6 month fix term contract with the potential to go permanent. It is a fully office based role with some travel in the Essex area required. Key requirements: Monitoring and managing desktop support, IT service desks. Maintaining high performance levels for service-related processes. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery Taking accountability for service delivery performance and meeting customer expectations. Recommending methods of improvement and seeing that actions are implemented on time for service delivery...
Direct Procurement Manager Location: United Kingdom / Netherlands (Europe hire) About the Company Our client is a globalsupply chain-ledtechnology and e-commerce enterprise, operating cross-border retail, logistics and marketplace services across North America and Europe. The business combines merchandise sourcing, modern warehousing and data-driven digital platforms to help partners improve efficiency, reduce costs and support sustainable growth. The role sits within the international import business and works closely with commercial, marketing and operations teams. Role Overview As Direct Procurement Manager, you will grow the international imported-products business by introducing and operating global brands, large retailers and e-commerce platforms. You will own...
Role Summary: The successful candidate must be able to commute to Harlow. The role is to define long-term organisational strategic goals, build key customer relationships, identify business opportunities, negotiate, and close business deals and maintain extensive knowledge of current market conditions. Includes managing and reviewing all tender and quote requests ensuring our best price is submitted on time with set company profit margin. Job Responsibilities: Review all tender/quote requests and ensure our submissions are returned to client within time frames. Assign and mentor estimator(s) to ensure accurate calculations on cost build ups and margins. Review all tenders/quotes once formulated prior...
Role Summary:To manage the full project life cycle from start-up, through delivery, to project completion. Ensuring projects are delivered within agreed limits for time, cost and quality. Job Responsibilities:Responsible for the planning, execution, monitoring, control, and closure of projectsCreate and execute plans and work breakdowns/revisions as appropriate.Manage day-to-day project tasksLead project meetings with clients, suppliers, and 3rd partiesCommunicate regular project updates internally and to clientsNegotiate both internally and externally to resolve project risks and issuesManage project scope and change controlProduce and maintain project initiation and management documentsProvide consistent and reliable resourcing requirementPrepared to be hands on when required to ensure...