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Service Delivery Manager required to meet end-user demands, solve customer problems, and drive client satisfaction. This is a 6 month fix term contract with the potential to go permanent. It is a fully office based role with some travel in the Essex area required. Key requirements: Monitoring and managing desktop support, IT service desks. Maintaining high performance levels for service-related processes. Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery Taking accountability for service delivery performance and meeting customer expectations. Recommending methods of improvement and seeing that actions are implemented on time for service delivery...
Business Analyst/Business System Analyst This is a 6 to 12 month contract, fully office based in Ludwigshafen Germany at a rate of €634 to €749 a day depending on experience. Business system analyst required for a 6 to 12 month contract. You will need have strong stakeholder management experience, liaising with different levels and teams of the business. You will need to communicate, understand and translate requirements between different departments and teams, from stakeholders, manufacturing teams, research and development, IT and Dev teams. Requiredskills: High level of communication both written and verbal Collaboration skill sets Planning and the ability to...
Customer Service Assistant Customer Support Administrator required to engage with customers in response to sales enquiries fulfilling requirements of quotations, purchasing, delivery and sales invoice preparation. Key responsibilities: Answering incoming telephone calls promptly in a clear and professional manner Monitor, manage and respond to the BOP inbox e-mails ensuring a timely and friendly written response Monitor and manage inflight BOP requests Manage company supplier database Liaise with suppliers to obtain competitive quotes and best stock availability Maximize approved supplier portals for stock availability, pricing, ordering and tracking through to delivery confirmation Build client quotes on the system, follow checking and...
We're seeking an entrepreneurial Network security or Cyber security consultant with a passion for standards-driven security, eager to investigate and validate how vendor devices align with the Radio Equipment Directive (RED), specifically the new EN18031-1/2/3 standards. You’ll work closely with a small, agile team involved in CE/RED certification projects, helping us discover, define, and execute how third-party IoT or radio-connected devices can demonstrate conformance through practical testing, documentation, or gap analysis. Ideal for someone who thrives at the intersection of security and network engineering, product compliance, and is generally curious. Travel to the clients and vendor sites will be required....