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As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...
We are looking for a senior Python developer to join our clients Network Automation team. You will be comfortable with Django/Flask, Gitlab and have experience of container infrastructure. The role will involve contributing to the design and feature requirements, then developing the required changes within an existing network automation team. The development will be focussed around network automation so network skills will be helpful but not essential. Strong testing skills will be required as part of the development as well as maintaining a high standard for code readability and collaboration. This role is inside of IR35 and requires working onsite...
Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week with a large global business based in Marlow. You will provide desktop support in the office as well as on the phone. This role is paying a salary of £35,000 to £40,000 (please apply if you are looking for higher as I can get more for the right person) +10% bonus. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange...
Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineerto support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements We are looking for a client-facing technical expert with deep presales experience,...