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As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...
We are looking for a senior Python developer to join our clients Network Automation team. You will be comfortable with Django/Flask, Gitlab and have experience of container infrastructure. The role will involve contributing to the design and feature requirements, then developing the required changes within an existing network automation team. The development will be focussed around network automation so network skills will be helpful but not essential. Strong testing skills will be required as part of the development as well as maintaining a high standard for code readability and collaboration. This role is inside of IR35 and requires working onsite...
Security Architect/Consultant require to be part of our global mission. You will work with a team of technical minded Engineers supporting longstanding and new clients. This role is mainly remote but you will required to work on client sites around 10 to 20 percent of the time. Key Responsibilities: Consulting large customers in product integration and design Implementing, migrating, upgrading and optimising high-end products in complex network environments Developing Methods of procedures and low level designs to meet customers’ criteria Developing test plans and testing new features and products before deploying them in production Troubleshooting products when necessary Assisting in...
Senior IAM Consultant (Business Analysis focused) required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs. Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit...