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As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...
AI Native Value Consultant Summary As an expert in applied AI you will build AI capability in enterprises through hands-on building and coaching. Shape high-value use cases, develop solutions, and drive real adoption. Purpose As we build the foundations of our growth, we need to expand our AI native consulting team to satisfy client demand. This team works directly with clients in two different ways. People First is our approach to building AI fluency and capability within enterprises to develop confident AI leaders, and build other elements of AI maturity in the organisation to drive adoption and acceleration. This is...
Security Architect/Consultant require to be part of our global mission. You will work with a team of technical minded Engineers supporting longstanding and new clients. This role is mainly remote but you will required to work on client sites around 10 to 20 percent of the time. Key Responsibilities: Consulting large customers in product integration and design Implementing, migrating, upgrading and optimising high-end products in complex network environments Developing Methods of procedures and low level designs to meet customers’ criteria Developing test plans and testing new features and products before deploying them in production Troubleshooting products when necessary Assisting in...
Our Client is looking for a Senior AI Strategist with AI, data, or digital transformation expertise with an entrepreneurial drive for pace, ownership, and creativity. Co-lead the Value First offering, delivering transformative programmes for major European enterprises. Combine deep AI expertise with strategic client partnership whilst building world-class capability within the team. This role is not for the faint hearted - a fully committed individual is sought whose attributes include but are not limited to: Outcome-Oriented Strategist who turns intent into measurable impact. Credible Advisor trusted by senior leaders for clarity, logic, and pragmatism. Builder-Mentor excited by codifying frameworks and...