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Solution Architect

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As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...

  • Contract 30 days
  • £600 - £652 (GBP) / day
  • Remote Only
  • ASAP

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Desktop Support Engineer/L2 Engineer/L3 Engineer

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Desktop Support Analyst/L2 Support/L3 Support required to work onsite five days a week with a large global business based in Clonshaugh, Ireland. You will provide sescond and third line support in the office as well as on the phone. Key responsibilities: Provide second and third line support Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 2nd and 3rd line IT support Experience in hardware fixes SCCM Active Directory Microsoft Exchange Excellent telephone manner Experienced working in a customer service role

  • Permanent
  • €40,000 - €45,000 (EUR)
  • Dublin, Ireland
  • 10 Jun 2024

DevOps Specialist

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Onsite 4/5 days in either Warwick, Farnborough or CorshamPlatform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and validation for a on-premises VMware infrastructure. The following technology will be used to automate infrastructure as code - Terraform Ansible  PowerShell DSC. Collaborate with and guide architects and clients to outline best practise to deliver as code: Windows  Red Hat Linux virtual machines as code.  Potential for scope to include other virtual infrastructure and network devices. Required: Proficient in writing, deploying and troubleshooting Terraform Configuration files, Proficient in writing, deploying and troubleshooting Ansible Playbooks/YAML...

  • Contract 60 days
  • £500 - £550 (GBP) / day
  • Farnborough, England, United Kingdom
  • ASAP

SAP SuccessFactors Senior Talent Consultant

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Location 90% remote, 10% onsite PrestonMust Be Eligible to go through BPSS clearanceMandatory Skill: Certification in SuccessFactors Performance Management and Goal Management and other talent modules Responsible for leading the delivery of an innovative, robust, and future-proof global SAP SuccessFactors Performance and Goals management solution for a large, multi-national organisation Strong experience of ‘hands on’ SuccessFactors Performance and Goals Management configuration, and knowledge and experience of integration into the rest of the SuccessFactors suite. Ability to plan, prepare and deliver design and playback workshops Guide the customer on SF talent best practice and innovations, whilst being up to date with...

  • Contract 45 days
  • £525 - £550 (GBP) / day
  • Preston, England, United Kingdom
    and remote
  • ASAP

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