Network Engineer - NFVI
This is the position into the Global Network Service Management Center department. NOC Service engineers (f/m/d) are responsible to operate, monitor and support network and server systems in EMEA region. Performs 1st and 2nd level troubleshooting, using tools and utilities to resolve system/network performance and related system/network issues. Drive Full resolution working closely with the Global Network Service Technical Assistance Team to insure the best quality of service to our customers.
Responsibilities: -
- Drive incidents to resolution, document, follow up and keep track on full resolution
- Interface between customer and other supporting departments
- Drive tools improvement and new features request
- Reviews the metrics and identifies opportunities to improve the efficiency of the Edge Services with the Global Network Service Technical Assistance departments
- Monitor and review network performance, reliability and security
- Troubleshooting of Network and Server and Service issues, Supporting NOC – Service Engineering team and Customers
- Identify operational issues and suggest design alterations to address these issues
- Working in a distributed Global Network operations support team
- Schedule network maintenances and upgrades when appropriate
- The role is in shift environment 24/7 (10 hours shifts)
- May perform other duties as assigned
Requirements: -
Essential
- Bachelor’s Degree in Computer Science, Computer Engineering or work related discipline
- 2-3 years of experience in the field of networking and server engineering
- Deep understanding Open Stack technology and Network Function Virtualization (NFV) from practical work experience
- Knowledge of Linux (Red Hat, Ubuntu and KVM), Cisco (IOS, IOS XR and Nexus)
- Network and Server monitoring skillset (Zabbix, Nagios)
- Knowledge of packet based networks, routing, redundancy and transport protocols (OSPF, BGP, MPLS, VRF and VXLAN) on several network vendor
- Clear understanding of Container technology’s (Docker)
- Must be able to manage multiple tasks concurrently, work under pressure, and be able to produce under a mission critical environment
- Fluent in English in speaking and writing is required
- Flexibility, able to work people cross borders and functions
- Team spirit
- Great communicator
Desirable
- Script programming languages (python, bash)
- Automation mind set for server/network tasks
- Security background configuring firewalls and IDS / IPS
- ITILv3