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We are looking for Business Analysts to join our growing BA Practice within our Data Team. Strong Business Analysis skills are a must as is the confidence to drive forward all the benefits of great analysis and production of professional artefacts. The Data team work on products, projects and programmes within to deliver innovative data solutions for the business which in turn means we can continue to deliver brilliant product and experiences for our customers. The BA Practice are part of a multidisciplinary department and we lead the responsibility for translating the business needs into clear, value driven business and...
We have an exciting opportunity for a Senior Business Analyst to take the next step in their career and lead analysis on our delivery initiatives over the coming years. We can base this role in Osterley, West London or our East London technology hub in Brick Lane, London. Some travel to other locations throughout the UK, Germany and Italy may be required from time to time. We have a hybrid working policy where the expectation is that you would be in one of the offices at least 2 days each week We will want you to: Build collaborative relationships with...
Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week. You will provide desktop support in the office as well as on the phone. This role is paying a salary of 60,000AED to 70,000AED (depending on experience) +10% bonus. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role