Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week. You will provide desktop support in the office as well as on the phone.
This role is paying a salary of 60,000AED to 70,000AED (depending on experience) +10% bonus.
- Install and configure operating systems and software
- Maintaining PCs to company standards
- Bug fixes
Required skills and experience:
- Previously provided 1st and 2nd line IT support
- Strong SCCM, Active Directory and Exchange
- Experience in hardware fixes
- Excellent telephone manner
- Experienced working in a customer service role