Sales Support Specialist

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  • Permanent
  • €35,000 - €45,000 (EUR)
  • Schiphol, North Holland, Netherlands
    and remote
  • ASAP

Fluent German, Dutch and English speaking skills are essential please. €35k-€45k

Description

Fluent German, Dutch and English speaking skills are essential please. €35k-€45k

Role Summary:
The eCommerce Support Specialist provides excellent support to the BDD / eCommerce Channel Controller (EU) in the fastest growing area of the business, online. The position will be responsible for a number of crucial tasks across Sales, Marketing & Operations.

Core Competencies:
Communication
Organisation
Planning
Problem Solving
Eye for Detail
Customer Focus Primary Duties:
Administration owner for all our Amazon activity (DE → EU)
Troubleshooting all areas of Amazon catalogue
Troubleshooting Purchase Order issues
New Line Forms
Promotional Set-Up
Problem solving on all areas of account
Full catalogue responsibility for both brands
Content implementation
Sales Out analysis & reporting
Fines & Chargebacks – complete ownership
Working with Marketing on content briefs
Marketing relationship management
Administration owner for ground up projects – online extension / B&M Development

Required:
Education/Experience:
Degree educated (not essential)
3 years Commercial eCommerce experience

Specific Skills:
Excellent proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Excellent verbal and written communication skills
Ability to work independently and as part of a high-performing team
A real eye for detail

Skills

Business Activities
Data Analysis
Problem Management
Relationship Management
Reporting
Environments
eCommerce
General Software
Microsoft Office
IT Infrastructure Expertise
Troubleshooting
IT Infrastructure Products
Amazon
Management Areas of Responsibilities
Marketing
Marketing, Advertising and PR
Communications
Online Brand Management
Online Marketing
Service Delivery Scope
Sales
Software Development
Behaviour Driven Design (BDD)

Industry Experience

Marketing & Advertising company