1st Line Support

HyerHub Limited
  • Contract 8 days
  • £150 - £180 (GBP) / day
  • Surrey, England, United Kingdom
  • 01 Oct 2025

1st line Support

Description

1st line Support

This is a short term contract requiring cover on the 1st–3rd October & 13th–17th October.

1st line IT Support Technician to provide temporary cover in a school. The role is hands-on, focusing on everyday IT issues while the in-house IT lead is away.

What you’ll do:

  • Reset passwords & support staff with Microsoft Office “how do I” questions
  • Unblock printers and troubleshoot basic hardware
  • Reconnect/check network cables, Wi-Fi, and LAN issues
  • Be the friendly first point of contact for IT problems

What you’ll need:

  • Previous IT support experience (education setting ideal but not essential)
  • Basic troubleshooting and networking knowledge
  • Enhanced DBS (required)
  • Safeguarding training (desirable)

Note: You must be enhanced DBS and ideally had some Safeguarding training

Skills

General Software
Microsoft Office 365
IT Infrastructure Expertise
Active Directory
First Line Support
Troubleshooting
IT Infrastructure Products
Microsoft Exchange Online

Industry Experience

Education company