Desktop Support Analyst/L2 Support

Technical Support Engineer/Voice Engineer required to support busy office based in New York. This is a 6 month fix-term contract that will require you in the office three days a week. Key Requirements: Operate as an extension of the client’s voice team. Provide a key interface between the client, vendors and internally. Responsible for the day-to-day delivery of the BAU services (incidents, maintenance and enhancements) Delivery of committed proactive maintenance services Planning, preparation and documentation of maintenance tasks in accordance with the clients processes and policies. Working in coordination with the wider support team and vendors to complete said maintenance...

Our Client is looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to the existing team, working on challenging IAM projects across a wide range of global clients (e.g. FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients As an experienced IAM consultant (Business Analysis focused), you will play a crucial role in driving the growth of our...

Senior IAM Consultant (Business Analysis focused) required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs. Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit...