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Service Delivery Manager

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We have an exciting opportunity for an experienced Service Manager to join the Network Management Centre (NMC) in a newly created team.  This is a new role with a key responsibility to support a (SaaS) Solution and its suite of applications.   This new team will be the Operations owner for the new SAAS Solution business applications and the role will focus on fault management as well as being involved in wider service management areas including vendor management, enhancements, software releases, maintenance, support issue resolution and where required, decommissioning. Your key responsibilities: - We would expect the Service manager: To...

  • Contract 120 days
  • £400 - £450 (GBP) / day
  • London, England, United Kingdom
  • ASAP

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Description The Head of Monitoring Solutions role is key to enabling the required capabilities across our clients IT infrastructure to ensure the Technical Service Owners fully understand health of their systems, as well as us understanding how great an experience their customers are receiving. Undertaking the following activities, you will contribute to protection of Service and Customer Experience. Monitoring Operational Maturity Policy. Set the vision, build consensus and take ownership of designing, measuring and continuously improving the efficiency and maturity of Application, Infrastructure, Customer Journey and Customer Experience monitoring capabilities across the groups technology and platforms. Data Innovation. Bring energy and...

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We are looking for an experienced implementation engineer to join our Enterprise Network Development Team.  The team is responsible for producing and documenting designs and standards, plus implementing the network infrastructure for the changing business needs. This role will focus on the Enterprise network   Your key responsibilities To lead the implementation and specification of Enterprise network infrastructure to ensure the security, availability and integrity of the company’s computer processing and communication capability. To ensure the fitness for purpose of the company’s Enterprise data network infrastructure through appropriate design and selection of technology in line with the company’s technology strategy....

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