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As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Configure and customize Genesys software...
Deskside Support/Rollout Engineer required to work onsite five days a week. You will be rolling out new employees desktops, image building, setting up new users. This is a six week contract, starting on the 30th of June. You will be required in the office in Bordeaux, France five days a week. This is at a day rate of €250 to €350 a day. Key responsibilities: Rolling-out laptops Image building Set up new and welcome new employees Desktop support Required skills and experience: Previously provided roll-out support Strong Active Directory and Exchange Experience setting up new users Ideally experience working in...
The Role Do you want to “hack the gibson?” Do you enjoy playing a “nice game of chess”? If we said “hack the planet” would you be able to tell us the film? Our Client is looking for a Senior Manager who lives and breathes hacking and information security. You will have earned your stripes doing CHECK work in data centres and be ready to, or already skilled in leading teams of talented testers. In return we will provide some of the UK’s most unique government and commercial engagements for you to cut your teeth on and a friendly, passionate...