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Customer Service Assistant Customer Support Administrator required to engage with customers in response to sales enquiries fulfilling requirements of quotations, purchasing, delivery and sales invoice preparation. Key responsibilities: Answering incoming telephone calls promptly in a clear and professional manner Monitor, manage and respond to the BOP inbox e-mails ensuring a timely and friendly written response Monitor and manage inflight BOP requests Manage company supplier database Liaise with suppliers to obtain competitive quotes and best stock availability Maximize approved supplier portals for stock availability, pricing, ordering and tracking through to delivery confirmation Build client quotes on the system, follow checking and...
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
Senior IAM Consultant (Business Analysis focused) required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs. Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit...
Our Client is looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to the existing team, working on challenging IAM projects across a wide range of global clients (e.g. FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients As an experienced IAM consultant (Business Analysis focused), you will play a crucial role in driving the growth of our...