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Solution Architect (Contact Centre Specialist) Duration: 9 months Location: hybrid working, Livingston 2 days per week Summary:Solution Architect (Contact Centre Specialist) required as part of a major, on-premise to cloud, contact centre quality management and analytics project. The scope of the project includes speech and text analytics, realtime analytics, call recording and performance & evaluation tools. The solution architect will work with our lead architect, analysts and vendor SMEs to produce designs and specifications for the delivery of this project.Job Responsibilities:- Provide architectural expertise, direction, and assistance to architecture, design and delivery teams.- Review design artefacts for compliance with standards...
Cyber Security Architect with sound knowledge of core Cyber Security. You will be require to go into the office at least twice a week As a Cyber Security Architect, you will be responsible for designing and implementing comprehensive security solutions to protect an organisation's information systems. You will work closely with various stakeholders including IT teams, business leaders, and external partners to understand business requirements and develop strategies to mitigate cybersecurity risks. Your primary objective will be to create a robust security architecture that aligns with industry best practices and regulatory requirements while supporting the organization's objectives. Key Responsibilities: Develop...
The Cyber Response Services Senior Manager role will be working in the Cyber Response Services (CRS) Team within our Risk Consulting practice, reporting directly into the head of cyber response. Cyber security is one of the areas which has been identified for tremendous investment and growth. Our clients face a challenging cyber threat and look to us to help them understand and respond to that threat. This is a hands-on and operational management role with opportunities to grow into service line leadership. The successful candidate is expected to manage a broad range of cyber-security incidents as well as perform digital...
2 days per week in the London office as a minimum, Network Designer Engineer with experience working in Telco/carrier in mobile/security/ infrastructure environments. Every first and third Monday of the month specifically are mandatory to attend in person for Planning Sessions related to the upcoming sprints. What you'll do Author High Level and Low Level Design Documents to support our network Own software/hardware selection perform bug scrubs and security vulnerability assessments and work with Test and Delivery engineers to review test plans, defects, test reports, MOP and change tickets. Drive platform improvements enable automation and implement new solutions that enable...