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This role is an exciting opportunity to join us and work within our Cyber Fusion Centre (CFC). As we continue to evolve our business models to keep them efficient and effective in the face of increased IT and digital threats, the CFC is an Intelligence Hub, and future-proofed not just responsible for traditional “detection” and “response” of security incidents but will monitor, react and detect - that will inform decision making at every level of the business. What you'll do: Performs initial triage and escalation for phishing incidents raised by Phishing mailbox and manage Spark tickets raised to UK CFC...
The Role Do you want to “hack the gibson?” Do you enjoy playing a “nice game of chess”? If we said “hack the planet” would you be able to tell us the film? Our Client is looking for a Senior Manager who lives and breathes hacking and information security. You will have earned your stripes doing CHECK work in data centres and be ready to, or already skilled in leading teams of talented testers. In return we will provide some of the UK’s most unique government and commercial engagements for you to cut your teeth on and a friendly, passionate...
Technical Support Engineer/Voice Engineer required to support busy office based in New York. This is a 6 month fix-term contract that will require you in the office four days a week which is flexible after initial engagement. Key Requirements: Operate as an extension of the client’s voice team. Provide a key interface between the client, vendors and internally. Responsible for the day-to-day delivery of the BAU services (incidents, maintenance and enhancements) Delivery of committed proactive maintenance services Planning, preparation and documentation of maintenance tasks in accordance with the clients processes and policies. Working in coordination with the wider support team...
Desktop Support Analyst/Second Line Support/L2 Support required to work onsite five days a week with a large global business based in Dublin. You will provide desktop support in the office as well as on the phone. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role