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Senior Windows Engineer The main function of a Systems Engineer is to perform a wide variety of installation, configuration and upgrading of servers and related hardware and software in a LAN, WAN and stand-alone environment, providing investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.Job Responsibilities:Support and maintain Microsoft AD, System Centre, MDT and our VMware Infrastructure.Take ownership of technically challenging incidents and requests, ensuring operational issues are managed and progressed as quickly as possible.Assess and deploy security patches to protect against threats and vulnerabilities.Identify TOIL and look for continuous improvements of the supported IT infrastructure.Liaise with 3rd...
We have an exciting opportunity for a Senior Business Analyst to take the next step in their career and lead analysis on our delivery initiatives over the coming years. We can base this role in Osterley, West London or our East London technology hub in Brick Lane, London. Some travel to other locations throughout the UK, Germany and Italy may be required from time to time. We have a hybrid working policy where the expectation is that you would be in one of the offices at least 2 days each week We will want you to: Build collaborative relationships with...
Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week. You will provide desktop support in the office as well as on the phone. This role is paying a salary of 60,000AED to 70,000AED (depending on experience) +10% bonus. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role