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This is a great opportunity to join the Cloud Technology Products team that provides simple, zero-friction, self-service access to on-premise and public cloud services for development teams all across the business. You’ll join a talented, ambitious, forwarding-think and diverse team where the focus is on building modern, scalable automated platforms with security and reliability-built in. What you'll do: Help shape and evolve centralised core collaboration tools including JIRA and Confluence. Contribute and help deliver a standard DevOps software delivery pipeline to promote the use of cloud technologies, increase developer velocity and early integration of security toolsets into our software lifecycle....
We have an exciting opportunity for a Senior Business Analyst to take the next step in their career and lead analysis on our delivery initiatives over the coming years. We can base this role in Osterley, West London or our East London technology hub in Brick Lane, London. Some travel to other locations throughout the UK, Germany and Italy may be required from time to time. We have a hybrid working policy where the expectation is that you would be in one of the offices at least 2 days each week We will want you to: Build collaborative relationships with...
Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week. You will provide desktop support in the office as well as on the phone. This role is paying a salary of 60,000AED to 70,000AED (depending on experience) +10% bonus. Key responsibilities: Install and configure operating systems and software Maintaining PCs to company standards Bug fixes Required skills and experience: Previously provided 1st and 2nd line IT support Strong SCCM, Active Directory and Exchange Experience in hardware fixes Excellent telephone manner Experienced working in a customer service role
First Line Support/1st Line Support/Helpdesk Analyst required to work onsite five days a week. You will provide first line support on a bust helpdesk to multiple clients. Key responsibilities: Provide 1st line support to multiple clients. Log calls through a ticketing system. Provide excellent customer service. Required skills and experience: Previously provided 1st line IT support Experience with Active Directory and Exchange Experience SCCM (adventitious) Excellent telephone manner Experienced working in a customer service role