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We're looking for a Customer Support Coordinator with excellent communication skills, a personable nature and a can do attitude - fully onsite moving to hybrid model at up to max £28k plus 10% personal bonus. Tasks: Answering all incoming calls Monitor helpdesk inbox Create Support tickets and updating support call system as required Monitoring and management of support call queues Liaise with Engineers supervising their activity on support calls to completion Manage company databases Develop and maintain escalation procedures in line with management approval Liaise with Managers and provide any necessary information Assist with Administrational tasks as and when required...
Security Architect/Consultant require to be part of our global mission. You will work with a team of technical minded Engineers supporting longstanding and new clients. This role is mainly remote but you will required to work on client sites around 10 to 20 percent of the time. Key Responsibilities: Consulting large customers in product integration and design Implementing, migrating, upgrading and optimising high-end products in complex network environments Developing Methods of procedures and low level designs to meet customers’ criteria Developing test plans and testing new features and products before deploying them in production Troubleshooting products when necessary Assisting in...
We are looking for a senior Python developer to join our clients Network Automation team. You will be comfortable with Django/Flask, Gitlab and have experience of container infrastructure. The role will involve contributing to the design and feature requirements, then developing the required changes within an existing network automation team. The development will be focussed around network automation so network skills will be helpful but not essential. Strong testing skills will be required as part of the development as well as maintaining a high standard for code readability and collaboration. This role is inside of IR35 and requires working onsite...
Senior IAM Consultant (Business Analysis focused) required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs. Your responsibilities will include: Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit...