Business Analyst

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  • Permanent
  • £40,000 - £50,000 (GBP)
  • London, England, United Kingdom
    and remote
  • ASAP

Business Analyst


Business Analyst


Role Requirements

Part of a fast-moving environment where key objectives include:

  • Support the business transformation into a more product centric organisation to increase focus on better services and more balanced priorities on internal needs.
  • Lead change so clear business requirements & value are captured, vs over detailed stories where developers code exactly what’s written without thinking
  • Collaborating with stakeholders, clients and internal departments to capture business requirements.
  • Ensuring non-functional requirements are considered and captured
  • Support the delivery of standard solutions that can be re-used, over bespoke custom solutions that cannot be re-used.


Focus on maximising value and prioritising right deliverables, administration

Key Result Areas

  • Improve capture of clear & concise requirements and ensure the value is captured so they can be prioritized
  • Meet the wider needs of clients to facilitate the move away from the legacy platform
  • Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment’s platform are robustness (high availability), performant, operationally supportable, secure and scalable


Driving continuous improvements across the product domains

Key Tasks


  • Be the analyst and responsible for the output of documentation of requirements on project or product domain specific work.
  • Working with the product domain cross functional team to: o Capture and document clear user stories or a standard feature overview
    • Actively participate in a collaborative approach to identify options/solutions to meet the requirements
  • Rationalising the business case to prioritise the backlog in line with PPS’ strategy, including:
    • New features
    • Fixing or optimising existing elements
    • Operational improvements including security, monitoring and visibility into the health and behaviour of the domain.
    • Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
  • Ensuring the context and the ultimate business objective of the requirements is made absolutely clear (to avoid wrong assumptions being made, which is a common issue in the industry)
  • Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
  • Non-functional aspects are well covered and ensuring that the implementation can be measured to validate the success of the implementation.


  • Product mindset with focus on delivering the most value with the least possible resource
  • Manage several requests and parallel work streams encompassing IT and ancillary activities.   
  • Strong communication and interpersonal skills with teams both onshore & offshore, business, technical teams and supporting departments.
  • Ability to produce clear and concise documentation with supporting diagrams so the requirements & processes are clearly understood.
  • Ability to emphasise with clients and & internal users to better understand their needs and pain points.
  • Ability to work with external international clients and 3rd parties in a customer facing business
  • Quick learner within a fast-paced environment.
  • Highly organised, with experience of working within an agile environment
  • Strong analytical mind-set and can evaluate the business case/value
  • Experienced with technical system to system integration concepts such as REST APIs, webhooks etc.
  • Technical skills a plus: Able to construct SQL to retrieve data from databases, understanding source code and software development lifecycles
  • Foreign languages a plus: Spanish, Portuguese or French
  • Experience in the payments, banking or financial service space
  • Positive attitude and outlook, determined, enthusiastic and resilient

Work independently with agreed remit and autonomy


Financial Services Products
Card Payment Solutions
Payments Expertise
Card Payments
Virtual Payments

Industry Experience

Financial Services & Banks